So no item and no return money, must call to your bank.Great company Sounds like the company doesn’t care about other people’s time, and is likely severely understaffed if they have to operate this way. Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible.

• I was eventually told that they needed to claim the lost item from their insurance, which apparently was approved.
• Clothes are very cute and good quality!!
• Shipped ordered items to everyone who ordered after the initial period, which means the people first to order are still waiting on their items, while the people who ordered days or a week later already have what they ordered.
• My order arrived in 4-5 days, beautifully wrapped boxes & a personal card written by owner~sender to thank me for my purchase!
• You can find the same items elsewhere at a cheaper prices and it accompanied by much better service.

The Trustpilot Experience

Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Don’t send item, support totally ignoring you. Beware of paying more for expedited shipping, as it may not actually result in faster delivery. I am extremely dissatisfied with this company’s shipping process and I cannot recommend them based on my experience. Much to my surprise and disappointment, my friend has already received their package, while my order status has been stuck on “Awaiting Dispatch by Warehouse” for two weeks now.This situation feels like a joke.

Amazing quality and service

Seen this happen before with cheap shipping methods that utilize multiple methods of shipment and overly convoluted shipping methods with tons of random stops. That company is on here as well and they have a abysmal score. Shipping company used appears to be OSM Worldwide in GLENDALE HEIGHTS, IL 60139.
Contacted immediately re missing shirt, which took some time to resolve and meant t… Ordered 3 shirts and only 2 arrived, it’s frustrating that they take so long (14 working days) which isn’t clear. We are also so appreciative of you taking the time to leave a review.

Written by the company

Shipment takes a little long but I have received the goods and I like the product a lot! This is a russian company and i believe that’s explaining all. Useless company, don’t ever order a FLipper !!!!! Now communication is not possible anymore with support. To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software.

• The kit turned up today and the quality is brilliant, will definitely be ordering again wish I knew about this site sooner.
• Now communication is not possible anymore with support.
• Order has not been received, still waiting with no results.Contacted support about a ETA and basically was told outright they don’t have a ETA and your are just told to wait.
• An amazing company!
• Took £30 from me and got nothing for my money.
• Useless company, don’t ever order a FLipper !!!!!

I purchased months ago and did not…

While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. And very shortsighted because as a mum of 3 boys I am sure I would have purchased more shirts from them. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt.

Customer service is top notch! The quality is outstanding and I love buying clothes that are from Europe. I Love, love, love the quality of the clothing and I love how everything was packaged and sent to me! The clothing is amazing quality! An amazing company! The quality was really great

I would gladly lose my money than ever correspond with these cowboys again. I frankly would advise everyone to avoid this company at all costs. I have gone past the point of polite now and have been forced to request a refund. Regardless of how they view a customers request the correct thing to do is to remain professional.
The support team sent me a photo of all the mat, and I agreed, it looks fine in the photo. I asked for 1st, 2nd and 3rd seat row mat, it took time to be delivered. How this company uses Trustpilot Learn about Trustpilot’s review process.
However it seems they are taking many orders and not fulfilling them leaving them with a large amount of money which isn’t theirs in their account. If the company is having difficulties then a simple email to make customers aware of this could solve a lot of problems. I had to fill out a form and send them proof that the company had agreed the refund. After having trouble obtaining my refund https://www.ringospin-casino.com/ from this company I went to my bank.